Client Intake

Tell us a bit about your visit

Share a few details about what you need — it only takes a minute and helps us prepare for you.

Step 1 of 2 — your details

Full name*

Phone

Phone or email — we just need one way to reach you.

What are you bringing in? *

What kind of service?

AlterationAdjustments to an existing garment.Custom DesignA new piece designed from scratch.ConsultationSit down with Rico to plan something new.Express ServiceFaster turnaround — can be combined with another service.

Pick all that apply — leave them all unchecked if you're not sure, Rico will sort it when you hand over your garment.

What do you need done?

A little about you (optional)

Age range

Gender

Helps the studio understand its clientele — feel free to skip.

A 50% deposit is due to initiate the job.
Full payment of the balance is due at completion & delivery of the job.
Clothing must be fitted before leaving the studio; alterations or changes to completed garments outside of this scenario will attract a fee.
Turn-around time for alterations is one to two weeks after the deposit is paid.
The turn-around time for custom orders is four weeks after the deposit has been paid.
Pickup Policy — once notified that a garment is ready, please collect it within 7 business days (days the studio is open). Garments uncollected after that window incur a storage fee of J$500.00 per day. After 30 days, uncollected items may be repurposed or disposed of at the business's discretion.
In-depth consultations to assist in client style direction and decision-making are available in 30-minute blocks for a fee.
Clients are required to attend scheduled fittings. Missing an appointment without 24 hours' notice may result in timeline delays or a rescheduling fee.
Services requested outside the standard processing window will attract an express surcharge. The client will be notified of the surcharge before work begins.
The business reserves the right to refuse service in cases involving disrespectful behaviour, unrealistic demands, or requests that fall outside the scope of the business's offerings.

I have read and agree to the terms of service above *

After you submit, hand your garment to the front desk — they'll finalize your receipt.